Contact Support
Have a question, issue, or feedback? We'd love to hear from you.
Email: keshav80@gmail.com
We aim to respond within 24 hours.
Email UsFrequently Asked Questions
How do I post a journey as a host?
Sign in → tap Post a Ride → enter your route, date, departure time, available seats and fare. Your journey will be visible to travellers after posting.
How do I book a seat as a traveller?
Sign in → search for journeys by entering your origin and destination → browse available rides → tap Book Seat on a journey that suits you.
How do I cancel a booking?
Go to My Bookings → find your booking → tap Cancel Booking.
How do I delete my account?
Go to Profile → scroll down to the Danger Zone section → tap Delete Account → confirm through two prompts. Your account and all associated data will be permanently deleted.
What is the Magic Number fare?
Ula recommends a fair fare based on distance, fuel cost, and typical highway rates. Hosts can accept the suggestion or enter their own price.
Is my data secure?
Yes. All data is stored securely on Supabase with Row Level Security enabled. We never share your personal information with third parties without your consent. See our Privacy Policy for details.
Account Deletion
To delete your Ula account and all associated data:
- Open the Ula app
- Go to the Profile tab
- Scroll down to Danger Zone
- Tap Delete Account
- Confirm through the two prompts
This permanently deletes your profile, journeys, bookings, and sign-in credentials. This action cannot be undone.